Moving from Operational Manager to Strategic Leader
ABOUT THE PROGRAMME:
Most managers start their careers as specialists, mastering technical and operational aspects of their roles. However, as they progress, they must shift from execution to strategy—seeing the bigger picture, making forward-thinking decisions, and driving long-term business success.
The challenge? Many managers remain stuck in operational mode, focused on immediate tasks rather than strategic outcomes. Senior leaders often express frustration that their managers are too tactical and reactive, missing opportunities to innovate and influence at a higher level.
Strategic leadership is no longer reserved for senior executives—it’s a critical skill for all managers. This immersive two-day programme is designed to bridge that gap. Participants will gain essential competencies to transition from operational doers to strategic leaders—developing the mindset, frameworks, and tools to think bigger, lead proactively, and create lasting impact.
LEARNING OUTCOMES:
Through your own real-life situations, case studies, role plays, story-telling, and small group discussions, you will be able to:
- Appreciate the difference between operational management and strategic thinking
- Know what strategy is and how strategic leadership can add value to your organisation
- Apply a structured approach to strategic leadership
- Overcome the common challenges and key requirements to successfully execute strategies
- Develop strategies using SWOT analysis for your own department
- Create a target for future success
- Develop a mission for your department aligned to the organisation
- Illustrate strategic leadership in the work place
- Know how to influence the key stakeholders to get their buy-in
WHO WILL BENEFIT:
| DETAILED TRAINING SCHEDULE AND CONTENTS | ||
| TIME | DAY ONE | DAY TWO |
| 0900 | Set the Tone and Expectations | Review of Day one Key Learning |
| 0920 | Overcoming the Common Challenges:
|
Case Study 3: Focus will be on:
|
| 1000 | Operational Management Vs. Strategic Thinking:
Experiential Activity: The strategy game |
|
| 1030 | COFFEE BREAK | |
| 1045 | Operational Management Vs. Strategic Thinking……..Continued: | Case Study 4: Focus will be on:
Presentation: Each participant will present for 10 minutes to sell his/her strategic ideas |
| 1145 | The Strategic Thinking/Leadership Process:
Experiential Activity: The Process Flow Activity |
|
| 1245 | LUNCH | |
| 1345 | Case Study 1: Focus will be on:
|
Case Study 5: Focus will be on:
|
| 1530 | COFFEE BREAK | |
| 1545 | Case Study 2: Focus will be on:
|
Put into Practice:
Role Play: Apply what has been learnt into own real-life situation.
|
| Summary and Individual Action Plan: Trainer guides participants to develop a personalised action plan to apply the competencies acquired. |
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| 1730 | END OF DAY ONE | END OF DAY TWO |
PATRICK NG
B.Sc. (Hons), University of Malaya
Diploma in Marketing, Chartered Institute of Marketing, UK and Chartered Marketer
Associate of Harvard Business School Alumni Club of Malaysia
HRD Corp Accredited Trainer [TTT/0263 and ID 17020]
With over 22 years of corporate leadership experience across three global multinationals –including roles from Sales Executive to County CEO –and an additional 22 years as a regional trainer and consultant, Patrick brings a rare depth of practical and international expertise to every engagement.
His training experience spans Sales, HR, and General Management across Southeast Asia, China, India and Europe, equipping him with the ability to tackle complex organisational challenges with real-world, actionable solutions—not just theory.
Unlike conventional trainers, Patrick integrates live, real-time business cases from participants into his sessions, making learning immediately relevant and results driven. This distinctive approach has earned him a 60% repeat client rate, driven primarily by referrals and long-term partnerships.
With the advent of AI, he has proactively learnt AI technologies and seamlessly integrated AI-driven tools and insights into his sales and marketing strategies to enhance personalisation, optimise lead generation, and close sales. Additionally, he has incorporated AI insights and applications into his training programmes to maintain their relevance and impact in today’s AI-driven business environment.
As a coach, he has supported senior executives in accelerating their careers and helped individuals achieve ambitious personal milestones—including mentoring both his children to become practicing specialist doctors in London, having graduated from the University of Cambridge. His coaching philosophy blends discipline, clarity, and strategy—principles he has applied consistently in both business and life.
In an era where certifications often outshine real capability, Patrick stands out by offering authentic, time-tested expertise and real-world experience that drive tangible transformation. Do collaborate with him to elevate your team’s potential and performance.
| Duration | Two days (0900 to 1730) |
| Fee | Local Delegates: F2F – RM3,375 per person (inclusive of 8% SST) , Virtual – RM1,944 per person (inclusive of 8% SST) |
| Foreign Delegates: US$1,100 per person (inclusive of 8% SST) | |
| Enquiries | +603-78652282 |
| info@pkmh.com or pkmh.training@yahoo.com |