Engaging Employees for Performance


The most productive managers and leaders are those who are able to engage their employees on a consistent basis. This is easier said than done as different people become engaged in different ways and for different reasons. However, the inability to engage employees could lead to people becoming disengaged on their jobs.

It can be very challenging for managers and leaders when employees become disengaged on their jobs. You know who they are, you have seen them before and some may even be your own staff, your relatives or close friends. You know what we mean; these are the people who “go to work without working”. And the reality is this happens to both competent and not competent employees!

The key question then is what are the interventions that managers and leaders can take to prevent their staff from moving into this category and how to continuously engage them?  

This two-day practical and intensive session will impart the essential competencies to managers and leaders to engage their employees so that the team achieves their relevant key performance indicators.

Benefits to You

  • Be clear about what is meant by “engaging and disengaging”
  • Recognise the behaviours and actions of those who “are engaged and those who are disengaged”
  • Appreciate that employees do not “become disengaged” overnight; it takes time for them to come to this situation and will take time to reverse the situation
  • Know the adverse impact of employees who “are disengaged” if the situation is allowed to persist
  • Apply a proven, six-step process to continuously engage employees
  • Create the right environment to for employees to attain their potential
  • Bring about enhanced productivity within the department and organisation

Programme Outline

  • What is meant by “engaged” and “disengaged”?
  • What are the consequences to the individual, department and the organisation?
  • Identifying the common behaviours and actions of those who are “engaged” or “disengaged”
  • Common actions that organisations and leaders take to manage the “engaged and disengaged” syndrome;
  • What can we do to avoid these same mistakes?
  • The six-step partnering process for getting employees to be engaged consistently
  • What is involved in each of the steps?
  • Managing “disengaged” employees professionally and effectively
  • Getting the best out of “engaged” employees
  • What they do not teach you in business schools

Who Will Benefit by Attending

  1. Vice Presidents and Assistant Vice Presidents
  2. Line Managers and Assistant Managers of any Department
  3. Supervisors
  4. Entrepreneurs
  5. Anyone who is in a leadership position and who needs to engage employees

Programme Leader

This program will be conducted by:

Michael Carr is an internationally experienced business manager with more than 30 years corporate experience garnered from working in England and Asia. His experience in the Asian Region commenced in 1998 when he assumed the position of Regional Director of a blue-chip, UK public-listed multinational being responsible for driving and implementing the strategic direction of a number of companies in a variety of Asian markets. These markets included Australia, U.A.E., Indonesia, Singapore, India and Malaysia.

He has seen the ups and downs of economies and their impact on corporate strategies – giving him the knowledge and skills in dealing with an ever changing world. These experiences continue to reinforce his belief in the importance of having strong leaders within the organization. As he aptly puts it, when things are not going right in my or any organisation, the first echelon of people that I will focus on are the leaders as they are the ones who have the accountability to make things happen.

His working experience in Asia has enabled him to understand the working and leadership cultures within the Asian Region. He uses this knowledge to develop the appropriate interventions and share with his participants to help them to achieve their leadership potential.

Venue The Ritz Carlton Kuala Lumpur
Duration Two Days
Time 0900 to 1730
Fee RM2, 756 per person for local delegates or US$880 per person for foreign delegates [price is inclusive of 6% GST, programme documentation, tea breaks and lunch]
Enquiries +603-27131165
Email info@pkmh.com or pkmh.training@yahoo.com