Essentials of Human Capital Management for Front-line Managers


People are an organisation’s most important value-producing asset.  They represent enormous wealth for an organisation and can exceed 40 percent of corporate expense.  Without them nothing gets done.  If people assets don’t act and re-act appropriately, then much of the organisation’s financial capital, technology capital, and knowledge capital is wasted – strategies not successfully executed, objectives not met, missions not fulfilled, and stakeholders not satisfied.  There is tremendous business value, competitive advantage and growth to be gained by improving how human capital is managed.

Human Capital Management (HCM) is the term increasingly used to describe the process of managing how valuable people are acquired, developed, deployed, motivated and retained.  Among the traditional business functions that need to be incorporated and coordinated within HCM are managing workforce, training & development, performance planning, rewards, talents as well as observation of the legal obligations that bind employers and employees. The primary objective of Human Capital Management (HCM) is to maximise the value of an organisation’s human capital.

 Human Capital Management is a pervasive strategic role or discipline for which everyone in the organisation needs to be – to a greater or lesser degree – fundamentally responsible (in the same way as customer service and cost control).  All managers throughout the enterprise must be responsible for the value of the people they manage, how well they contribute to achieving the organization’s strategic objectives, and therefore how they are acquired, developed, deployed, motivated and retained.  These are not activities that can just be “thrown over the wall” for centralised HCM and Training staff to handle.  As organisations become “flatter” we must make it easier and more efficient for all managers and workers to participate in the full range of HCM activities.

Benefits to You

  • Understand clearly the roles and tasks of front-line managers in Human Capital Management
  • Acquire and apply the Human Capital Management concepts and skills in their daily work
  • Know how to manage their workforce particularly in workforce planning, managing performance, developing competencies, and developing and retaining talent
  • Appreciate their legal obligations as front line managers especially the technicalities in managing discipline and performance
  • Become a confident and professional front-line manager

Programme Outline

The programme outline is designed to address the various managerial responsibilities in managing the human capital. It does not focus only on the traditional human resource functional activities, but spans across the need to acquire and sustain the critical competence in managing the people at work. It is designed into five modules to be covered in two days.

  • Introduction to Human Capital Management
  • The state of the art of Human Capital Management
  • The roles of managers of managers in Human Capital Management
  • The influence of leadership styles
  • Managing the workforce
  • Competency based workforce planning
  • Capacity planning and capability planning
  • The job design
  • Developing the annual management plan
  • Setting and tracking the targets
  • Managing the results and managing difficult employees
  • Performance measurement
  • Developing coaching clinics
  • Project/Assignment based coaching
  • Developing potential and managing talent
  • Understanding the Labor Laws
  • Obligation of employers and employees under the law and under the contract

Who Will Benefit by Attending

  1. HR Managers and Executives
  2. Line Managers and Supervisors of various departments
  3. Executives who have direct line reports
  4. Executives who will be having subordinates in the next six months
  5. Entrepreneurs

Programme Leader

This programme will be conducted by:

Mr. Harmain Haji Zaiyadi is a thorough-bred Human Capital Management expert having been involved both as a practitioner and as a trainer/consultant in the field for the past 37 years.

His Human Capital Management experience in corporations has taken him from the ranks of Human Resource Executive to General Manager of Human Resource of multinationals and public-listed companies.

The wide experience garnered in different industries in both unionised and non-unionised environment has given him significant exposure to handle HR related issues. It is therefore not surprising that the participants who have been attending his training programmes since 2006 cite that the main difference is that he uses real-life experiences to support his training. His experience and inputs have been put to valuable use and he has trained Executive Directors, Heads of Departments, Line Managers and Supervisors from HR and non-HR disciplines in small and medium sized industries, public-listed companies and multinationals.

Venue The Ritz Carlton Kuala Lumpur
Duration Two days
Time 0900 to 1730
Fee RM2, 120 per person for local delegates and US$680 per person for foreign delegates [price is inclusive of 6% GST, programme documentation, tea breaks and lunch]
Enquiries +603-27131165
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